Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how AI Protocol ("we", "us" or "our") collects, uses and protects personal information when you visit this website or buy our products.

1. Information we collect

• Information you give us — your name, email address, phone number and billing details when you place an order or contact support.
• Payment information — card details are entered on the checkout page of our authorised retailer and processed by it directly. We do not store full card numbers.
• Technical information — IP address, browser and device type, pages viewed and the website that referred you, collected through server logs and similar technologies.

2. How we use it

• To process your order, deliver access and send order-related emails.
• To answer support and refund requests.
• To keep the website secure and prevent fraud.
• To understand how the website is used and improve it.

3. Sharing

We do not sell your personal information. We share it only with service providers that help us run the business — payment processing, hosting, email delivery and customer support — and only as needed for them to provide that service, or when required by law.

4. Cookies

The website and the embedded video player use cookies and local storage, for example to remember your video position. You can block or delete cookies in your browser settings; some features may then not work.

5. Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure.

6. Your rights

Depending on where you live (including California and the EU/UK), you may have the right to access, correct or delete your personal information, or to object to certain uses of it. To make a request, email [email protected]. We will not discriminate against you for exercising these rights.

7. Children

The website is not intended for anyone under 18, and we do not knowingly collect information from children.

8. Changes

We may update this policy from time to time. The date at the top shows the latest version.

9. Contact

Privacy questions: [email protected].